The changing economy makes the
need for establishing and maintaining good customer relationships
crucial in today's market. Extensive experience in banking and
financial services helps you identify your most profitable customers
and grow the relationships throughout your customers' lifecycles.
Our total customer management approach helps you acquire, grow
and retain the right customers better.
We manage the customer lifecycle,
as we acquire, grow, retain and care for your customers.
Vision is known for providing consistent, quality service that
enhances the image of companies. Delivering key solutions, customer
service and teleservices applications. Industry Focussed
solutions which allow them to communicate how they want, whether
by phone, e-mail, Web or fax.
|
 |
Customer
Acquisition and Loyalty Programs |
|
Relationship
Marketing/Sales Programs |
|
Customer
Care Programs |
|
List
Acquisition |
|
Business-to-Business
Telephone Account Management |
|
Customer
Satisfaction Surveys/Studies |
|
Literature
and Product Fulfillment |
|
Contest
Programs |
|
Lead
Generation and Qualification |
|
Loan
Application Processing |
|
Payment
Processing |
|
FAQ |
|
Account
Information |
|
Soft
Collections |
|
Cross-selling
and Up-selling Services |
|
Credit
Card Services |
|
Customer relationships
by integrating our inbound, outbound, interactive and Internet
services to meet your program needs by providing diverse services,
including:
|
|
Customized
Inbound/Outbound Sales |
|
Application
Processing |
|
Pre-approved
Application Processing |
|
Lead Generation |
|
Direct
Mail Processing |
|
|
|
|
